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JD Jordaan Hello, what did you do eventually I also need some help? Our system discovered an unusual conflict between your access details and card number and have therefore set limitations to some online features. I must just give him 6 weeks time from date.
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We will send your eBucks business card via post. Boost your eBucks earn with additional products, fuel or airtimerewards and by adapting your banking behaviour. Discover the partners that help you earn eBucks and how. You can combine your eBucks and Rands into a single total at our in-store partners , certain online partners , eBucks Shop and eBucks Travel. The more points you receive from the bank, the higher your reward level.
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Get it by courier and only pay R30 for the delivery fee 5 working day delivery. Get it at select Dis-Chem stores for R9. You can also phone and select option 1. Click on the My eBucks tab at the top of the screen to access your eBucks profile.
Can I earn eBucks from partners other than the bank? Then after a couple of phone calls and e-mails somebody phoned me while I was at SARS and could not talk a lot.
I was crying and could not really talk at SARS. Then the following payment was much less and after e-mails it was said that they changed my contract. Now I paid less but still did not have any benefit because I cannot pay for holidays. I had to pay my yearly fee for flexiclub. Now I will give it back in May The 6 vouchers they gave are 4 for overseas and 2 for SA. I did not used it because I tried to sort out this big mess.
I hope Marcs played lekker golf because he steel my money. If you people cannot sell the timeshare as promised then you breached the contract as well, but that is not said in the contract. God knows that I am not talking nonsense. He must just know God is not sleeping. If you can lie you can steel as well. Sorry I come down on you but put yourself in my shoes. Petro du Preez Same to us. We were told they will pay us R for 10 times a year. From Oktober till end August they did do any thing to give me 1c but they rake money every time.
I can cancel at any time with all my money back I did cancel with a email and phone call in 5 working days time but they refuse to help. Hi, If any of you have made the deposit using a bank card and have not been refunded as yet, I suggest you contact your bank to dispute the transaction on grounds of the merchant not upholding their refund policy.
Your bank should submit a chargeback instruction to their bank and you get your money back. They have 2 weeks to prove that your dispute and the chargeback was not valid. All cards issued by international card brands support chargebacks. Contain the bank that issued your card.
As a MasterCard or Visa Issuer they should facilitate you in this process. Thank you Regards Anon. It took the bank FNB only 3 days and the charge back was done for the full amount. We are gratefull for your excellent advise I am currently told that they can effect a charge back.
The sheriff delivered my letter and also another complainer, letters to this address as per contract toady. They signed for acceptance. Do you have any advice? Piet13 My bank currently say a chargeback is not possible - What is the rules - How can you help. Piet13 Hi, I have manage to charge back with my bank Standard bank. M hereToHelp Hi Anon do you have a email address to send cancellation letter. Francois De Klerk Good for you. Piet13 I also want to know what to do please.
Only the deposit was paid with a credit card and apparently Nedbank says that one cannot reverse a credit card payment. Surely if we all pull together we can stop these people as they just carry on with the scheme. Cannot see why we should all be anonymous.. I can be contacted at the following mail add. Willie Harmse We were in the same boat. We went to the Lakeside FNB in Benoni and the consultant told us that the transaction could not be reversed.
We then read 'Anons' advise regarding Chargebacks. It took a few minutes to fill in a dispute form I had the same issues as all of you. I managed to trace down a guy from SAGE you helped me.
Sage do not want to be associated with fraudulent businesses. SAGE managed to stop my debit orders and now I am fighting for my deposit taken from my credit card.
I am sure you can contact this guy from SAGE directly. The more complaints he receive the better chance there is to stop these scammers. Attended a presentation of theirs last night at Tuinland Nursery in Vereeniging. I did not sign because the whole presentation was just wrong in my personal opinion. An employee with VHI whom I recognised from two years ago and who had made false promises then whilst working for another company just confirmed my doubts.
After resort to the net today and seeing all previous comments from many dissatisfied people I am very glad that I was not caught in this scam. I just don't understand how these people are getting away with this nonsense for so many years already. Just my 10 cents. Heads up to Google. Hi, we were unfortunately caught with the same trick by VHI. We paid R upfront and now it is time for the monthly payments, but we want to cancel before that happens, also not prepared to pay the huge early termination penalty.
JD Jordaan Hello, what did you do eventually I also need some help? We were in the same boat.. We sent registered letters, emails and faxes to VHI within the 5 day cooling of period..
As the agreement also provided for a monthly payment per debit order against our Credit Card we went to the bank and cancelled the card so they could not process the debit order. We received a new card, at no cost, 5 days later. We then read about the Chargeback facility that 'Anon' posted on this site Posted 10 March It was the best advice ever.
We visited the bank FNB on late Tueday afternoon and all they needed was proof that we advised VHI within the 5 day cooling of period and to sign a dispute form. Friday morning we had a call from FNB's dispute department asking us to confirm that we received no goods or services. We expected to wait 2 weeks for results. To our astonishment we were told the chargeback woul be done within 20 minutes to an hour. I tried to book the vouchers and with the seven days in Pletterberg you have to eat all meals in the hotel ans you need to pay this in advance.
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